Privacy policy

PRIVACY POLICY

Effective Date: May 2026

Presi Clo (“Presi Clo”, “we”, “our”, or “us”) recognizes the importance of protecting the confidentiality, integrity, security, and lawful processing of personal information.

This Privacy Policy describes how Presi Clo collects, uses, stores, processes, protects, transfers, and discloses personal information obtained through www.presiclo.com, mobile devices, customer support communications, social media interactions, online purchases, and related services.

Presi Clo is committed to maintaining privacy, security, transparency, and responsible data governance standards aligned with globally recognized luxury, technology, and ecommerce practices.

By accessing or using our website or services, you acknowledge and agree to the practices described in this Privacy Policy.

1. DATA CONTROLLER

The Data Controller responsible for the processing of personal information is:

Presi Clo
India
Email: support@presiclo.com

For all privacy-related requests, data protection inquiries, or rights requests, customers may contact us through the official support channels listed on www.presiclo.com.

2. TYPE OF PERSONAL INFORMATION COLLECTED

Information Voluntarily Provided by Users

Presi Clo may collect and process personal information voluntarily provided when users:

  • Purchase products

  • Create an account

  • Subscribe to newsletters or marketing communications

  • Contact customer support

  • Participate in promotional campaigns, surveys, or events

  • Request exchanges, refunds, or assistance

  • Communicate with Presi Clo through email, WhatsApp, social media platforms, or messaging applications

Depending on the interaction, the information collected may include:

  • Full name

  • Billing and shipping address

  • Email address

  • Mobile number

  • Payment information

  • Order history

  • Communication preferences

  • Device identifiers

  • IP address

  • Any information voluntarily provided during interactions with Presi Clo

Payment Information

Payment transactions are securely processed through certified third-party payment gateways and financial partners.

Presi Clo does not store complete debit card, credit card, banking credentials, CVV numbers, or sensitive payment authentication data on its servers.

All payment processing is encrypted using industry-standard security protocols.

Browsing & Technical Information

During normal operation of the website, certain technical and browsing-related information may automatically be collected, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Access timestamps

  • Website interaction behavior

  • Referral URLs

  • Geographic approximation data

  • Security logs

This information is collected for:

  • Website administration

  • Fraud prevention

  • Security monitoring

  • Analytics and diagnostics

  • Performance optimization

  • Service improvement

Cookies & Tracking Technologies

Presi Clo uses cookies, pixels, tags, and similar technologies to:

  • Ensure proper website functionality

  • Improve user experience

  • Measure advertising effectiveness

  • Analyze website performance

  • Personalize content and recommendations

  • Prevent fraudulent activity

Users may modify cookie preferences through browser settings. Certain website functionalities may become unavailable if cookies are disabled.

3. PURPOSES OF PROCESSING

Personal information may be processed for the following purposes:

  • Processing and fulfilling orders

  • Payment verification and fraud prevention

  • Shipping and delivery management

  • Customer service and after-sales support

  • Exchanges, returns, and refunds

  • Website administration and maintenance

  • Account management

  • Marketing communications and promotional campaigns

  • Product recommendations and personalization

  • Internal analytics, reporting, and business optimization

  • Compliance with legal, regulatory, accounting, tax, and security obligations

  • Detection, prevention, investigation, or prosecution of fraudulent, unlawful, or malicious activity

4. LEGAL BASIS FOR PROCESSING

Presi Clo processes personal information only where permitted under applicable laws, including where:

  • Processing is necessary for the performance of a contract

  • Processing is necessary to comply with legal obligations

  • The user has provided consent

  • Processing is necessary for legitimate business interests, including fraud prevention, operational security, analytics, customer support, and service improvement

Users may withdraw consent for marketing communications at any time through the unsubscribe link included in communications or by contacting Presi Clo directly.

5. DATA SECURITY & PROTECTION MEASURES

Presi Clo adopts commercially reasonable administrative, technical, organizational, and physical safeguards designed to protect personal information against:

  • Unauthorized access

  • Unlawful disclosure

  • Alteration or destruction

  • Misuse or abuse

  • Loss or theft

  • Cybersecurity threats

  • Fraudulent activity

Security measures may include:

  • SSL encryption

  • Encrypted payment processing

  • Restricted access controls

  • Internal confidentiality obligations

  • Secure hosting environments

  • Firewall and malware protection systems

  • Continuous monitoring of suspicious activities

  • Periodic security reviews and updates

Access to personal information is strictly limited to authorized personnel, service providers, and business partners who require access for legitimate operational purposes.

Despite commercially reasonable safeguards, no electronic transmission, storage system, or internet-based service can be guaranteed to be completely secure.

6. AI SYSTEMS, AUTOMATED TECHNOLOGIES & PLATFORM TRUST

Presi Clo is committed to maintaining responsible digital trust and privacy practices compatible with modern search engines, AI systems, automated security systems, payment gateways, ecommerce infrastructure providers, and fraud prevention technologies.

Presi Clo does not knowingly sell personal information, misuse customer data, deploy deceptive tracking systems, or engage in unlawful data exploitation practices.

Our website infrastructure, payment integrations, operational systems, and third-party services are selected with consideration for:

  • Platform security standards

  • Data minimization principles

  • Consumer protection practices

  • Fraud prevention protocols

  • Ecommerce trust and safety requirements

  • Responsible AI indexing and transparency standards

Presi Clo may use automated systems, analytics technologies, advertising platforms, and fraud detection systems to improve operational security, customer experience, and transaction safety.

No automated decision-making system used by Presi Clo is intended to unlawfully discriminate against users or produce legally significant decisions without appropriate safeguards.

7. SHARING OF PERSONAL INFORMATION

Presi Clo does not sell, rent, or commercially trade personal information to unrelated third parties.

Personal information may be shared only where necessary with trusted service providers, including:

  • Payment processors

  • Shipping and logistics providers

  • Cloud hosting and infrastructure providers

  • Customer support platforms

  • Analytics and advertising partners

  • Fraud prevention providers

  • Technology and operational service providers

All third-party partners engaged by Presi Clo are required to maintain appropriate confidentiality and security obligations.

Personal information may also be disclosed where required by:

  • Applicable law

  • Regulatory authorities

  • Court orders

  • Governmental requests

  • Security investigations

  • Protection of legal rights, safety, or operations

8. INTERNATIONAL DATA TRANSFERS

Where operationally necessary, personal information may be processed or transferred outside the user’s jurisdiction through trusted service providers, cloud systems, or operational infrastructure providers.

Where required under applicable law, Presi Clo shall implement reasonable safeguards intended to protect transferred information.

9. DATA RETENTION

Personal information is retained only for as long as reasonably necessary to:

  • Fulfil contractual obligations

  • Provide services

  • Resolve disputes

  • Enforce agreements

  • Comply with legal, tax, accounting, fraud prevention, and regulatory obligations

When information is no longer required, it may be securely deleted, anonymized, or destroyed.

10. USER RIGHTS

Subject to applicable law, users may have the right to:

  • Request access to personal information

  • Request correction of inaccurate information

  • Request deletion of personal information

  • Object to certain forms of processing

  • Withdraw consent for marketing communications

  • Request portability of data where applicable

  • Submit complaints regarding data protection practices

Requests may be submitted through the official support channels listed on www.presiclo.com

11. THIRD-PARTY SERVICES & LINKS

The website may contain links to third-party websites, applications, or services not operated or controlled by Presi Clo.

Presi Clo is not responsible for the privacy practices, policies, content, or security standards of third-party platforms.

Users are encouraged to independently review the policies of external services before interacting with them.

12. CHILDREN’S PRIVACY

Presi Clo does not knowingly collect personal information from individuals below the minimum age permitted under applicable law.

If Presi Clo becomes aware that personal information has been collected from a minor without appropriate authorization, reasonable measures may be taken to remove such information.

13. CHANGES TO THIS PRIVACY POLICY

Presi Clo reserves the right to modify, amend, or update this Privacy Policy at any time.

Any modifications become effective immediately upon publication on this page.

Continued use of the website following publication of updates constitutes acceptance of the revised Privacy Policy.

14. CONTACT

For any questions, requests, or concerns relating to this Privacy Policy or the processing of personal information, users may contact Presi Clo through the official support channels available at:

www.presiclo.com

Last Updated: May 2026